Product support
Trouble sending, signing or downloading a document, or a question about your account or plan.
If you are signing a document someone else sent you, contact the organization that sent it — they control the document, its contents and its deadline. We cannot change it on their behalf.
Legal, privacy and data
Privacy rights requests, our Data Protection Officer, Do Not Call requests, and anything to do with the Terms of Service.
We respond to privacy rights requests within 30 days, as set out in our Privacy Policy.
Registered address
PearSign Global Inc44 Wall Street, Suite 905
New York, NY 10038
United States
This is the address for legal notices. For anything that needs an answer, email is faster.
Security and service status
To report a vulnerability, follow the responsible-disclosure process on our Security page.
Think something is down? Check live service status first — it checks the site and database in real time.